Terms and conditions
Terms and Conditions
Copyright and Reproduction Notices
Unless otherwise stated all the contents of this website are copyright of Global Business Management Solution Limited. None of the contents of this website may be copied or incorporated into any other website, database, publication or other work in any form whatsoever.
OPERATOR AND PASSENGER CONTRACTUAL RELATIONSHIP
Drivers and Global Business Management Solution Limited agreed that drivers are engaged as independent suppliers in their own right under a contract for services and not a contract of employment. And by so doing, drivers are under no obligation to accept any work offer to them by Global Business Management Solution Limited.
Drivers are free to decline to provide their services to the company at any time for any reason, will not be subject supervision, direction as to how they provide their services and are free to provide their services to any other company at any time without being penalised.
And likewise Global Business Management solution is under no obligation to provide work or guarantee it would provide drivers with any work whatsoever.
There is an agreement between Global Business Management Solution Limited and drivers that drivers are part of the company and that whenever drivers provide services on behalf of Global Business Management Solution to its customers, that they would do so in a professional and courteous manner. For the avoidance of doubt, passengers are customers of Global Business Management Solution Limited and not that of the drivers and by so doing we owe our customers the contractual obligation in ensuring that they are provided their required journey which is the subject of their bookings.
If on Chauffeuring/wedding/VIP/Executive appointment would be in suit and tie.
And Global Business Management Solution Limited would ensure that any complaint against the company , employee or any of its agents would be speedily investigated so as to alleviate any anxiety among parties concern.
Where complaint is received from our customer or member of the public this will be duly investigated by Global Business Management Solution Limited and feedback will be given to all parties concerned.
We take customers complaints very serious.
Where the complaint is related to assault, theft, sexual assault/harassment or racial harassment then the driver concern would be placed on suspension pending investigation.
Please note that being placed on suspension does not mean that the driver concern is guilty of the allegation but this may be necessary to allow for fair investigation process.
This contract is governed by the laws of England and Wales.